Co-ordinator Housing Manager



  • not-for-profit organization
  • co-op housing community
  • Bridlewood neighbourhood of Kanata
  • 84 townhomes (two, three & four-bedroom units)
  • 100 co-op members
  • built in 1995


The ideal candidate will:

  • be responsible for the overall administration & management of the co-op
  • provide professional and high-quality customer service
  • be a team player & work with the Board of Directors, Committees, Members, and other Stakeholders
  • be accountable to the elected board of directors
  • carry out policies and procedures of the co-op
  • promote Cooperative Principles within the community
  • foster shared responsibility & democratic governance of the Co-op


  • manage day to day tasks/projects
  • complete tasks/projects within designated time frame
  • maintain a filing system
  • update files of members & vendors regularly
  • respond to inquiries by phone, email, mail & in person
  • handle deliveries and mail
  • monitor & order office supplies
  • prepare & distribute notices to designated recipient(s)
  • keep track of community room bookings
  • keep track of assigned parking spots
  • follow co-op’s policies, procedures, & by-laws
  • adhere to confidentiality and privacy protocols


  • record all deposits and expenses in accounting system
  • determine housing charges annually
  • process RGI & subsidy calculations annually
  • control the petty cash system
  • ensure receivables are being collected
  • ensure payables are being paid
  • assist with audit preparation


  • fill vacancies in an efficient manner
  • maintain external, internal and subsidy waiting lists
  • relay information to prospective members/tenants
  • prepare information & materials for interviews
  • process housing applications
  • coordinate move-out and move-in
  • process move requests
  • process termination of membership/tenancy


  • triage & process all maintenance work-orders
  • arrange yearly unit inspections
  • contact approved contractors/vendors
  • obtain quotes from companies, as needed
  • arrange access with residents
  • keep record of work completed


  • assist in setting yearly goals
  • help make informed decisions
  • undertake any necessary research
  • prepare & send meeting packages
  • attend monthly board meeting(s) & take minutes
  • be the point of contact between the board and members


  • provide necessary information to new members
  • maintain a professional relationship with members
  • handle complaints in accordance with the co-op’s regulations
  • prepare & send member meeting packages
  • attend yearly members meeting(s) & take minutes
  • inform members of available resources to them


  • promote the concept of cooperative living
  • encourage members to volunteer in their community
  • support committees, clubs and initiatives
  • help plan & organize community events
  • foster communication between the board, committees and members.
  • network with other stakeholders, such as other housing co-ops, co-operative associations, community partners, and governmental agencies


The ideal candidate will have a diverse and strong skill set in the following areas:

  • word processing
  • website & social media, an asset
  • effective written & verbal communication in English
  • bilingualism is an asset
  • virtual communication
  • self-management: motivated, independent, reliable, trustworthy
  • time management: prioritizing, efficiency, organization
  • analytical & detail oriented: consistency
  • multi-tasking: resourceful, flexible, adaptable
  • problem solving
  • financial administration
  • maintenance administration
  • positive interpersonal interactions with all stakeholders
  • conflict management


  • familiar with Co-operative Housing / Non-profit Property Management
  • management and/or administration experience, provincial housing cooperative an asset
  • 2 years of experience as a coordinator, executive assistant or relevant role
  • experience working within a team environment
  • post-secondary education in a related field an asset
  • familiar or willing to learn about:
    • the Co-operative Corporations Act
    • the Social Housing Agreement
    • Canadian Human Rights Act
    • Ontario Human Rights Code
    • Privacy Laws (Federal and Provincial)
    • Landlord and Tenant Board
    • other federal and provincial regulations related to cooperative housing
  • Experience with financial management of an organization
  • Be able to travel within the City of Ottawa and have a valid driver’s license.
  • Have a police background check for working with vulnerable people.

This position offers a competitive salary of $40,000 +, commensurate with skills & qualifications, plus benefits. Position is available to start as soon as possible. Please email your resume and cover letter to under the subject line: LVC Coordinator by Friday, June 11, 2021.

We thank all interested candidates, however, only applicants selected for an interview will be contacted.

Contact CHASEO

Send CHASEO a message using the form below and we'll get in touch with you.


Co-operative Association of Eastern Ontario


311-225 Metcalfe St., Ottawa, Ontario, K2P 1P9


Jovette Fournier - Executive Director